In the Making · A Shopify app by CL Apps

Keep customers close to the work.

Branded production journeys for bespoke and made-to-order pieces. Share progress, photographs and what comes next on one private customer page.

Free for up to 10 progress trackers a month. No credit card required.

A branded customer email and private production journey for a made-to-order ring

Built for meaningful, made-to-order work

Bespoke jewelleryCeramics & sculptureFine furnitureBridal & coutureLeather goodsLimited editions

Beyond the wait

The customer experience should feel as considered as the piece itself.

A bespoke order can take weeks or months to complete. In the Making turns that waiting period into a clear, branded part of the commission rather than a gap filled with status emails.

How it works

One calm journey, from order confirmed to complete.

01

One private customer page

Every made-to-order piece gets a branded progress page showing what is complete, what is happening now and what comes next.

02

Updates worth opening

Share photographs, notes and expected completion dates as the work develops. Optional emails return the customer to the same calm timeline.

03

Less chasing, more confidence

Give customers reassurance while the work continues without managing separate status messages across email and social channels.

Made for them. Presented that way.

Share meaningful progress without adding another system for the customer.

  • Custom production stages for the way you work
  • Photographs, notes and expected completion dates
  • Optional email updates linked to one customer page
  • Full merchant branding on paid plans
A clear branded production timeline showing completed, current and upcoming stagesA maker sharing a progress photograph and note with a customer

Simple pricing

Start with the next piece you make.

Every plan includes a real customer progress page. Upgrade when volume or white-labelling matters.

Free

$0forever

A genuinely usable starting point.

  • 10 progress trackers each month
  • Private customer progress pages
  • Photographs, notes and stages
  • Small ‘Powered by CL Apps’ mention
Start with Free

Growth

$39per month

For established made-to-order studios.

  • Unlimited progress trackers
  • Full white-labelling
  • Optional customer email updates
  • Priority support
Start with Growth

In the Making

Make the waiting feel part of the making.

Install free on Shopify