A simple route back
Customers describe what their piece needs, choose a service and add a photograph through one clear request form.
Care · A Shopify app by CL Apps
Care that continues after delivery.
Give customers a considered route back for repairs, cleaning and returns, with one branded place to request help and follow what happens next.
Built for Shopify makers who want aftercare to feel part of the customer experience.
Built for work made to be kept
Fine jewelleryOriginal artCeramics & sculptureFine furnitureLeather goodsCollectible pieces
Beyond the sale
The relationship should not disappear when a piece needs attention.
Care brings the customer back to the maker who knows the work best. Each request becomes a calm, traceable service journey rather than another uncertain chain of emails.
How it works
A considered path from first request to safe return.
One place to manage the work
Keep each request, quote and service stage together instead of piecing the history together across separate inbox threads.
Progress they can follow
Share clear updates from request received to return, giving the customer reassurance without repeated status chasing.
Your brand, beyond the sale
Keep every aftercare moment connected to the piece.
- Branded invitations and customer request forms
- Repair, cleaning and return requests in one place
- Photographs and notes attached to the piece
- Quote and approval stages kept clear
- Customer progress pages with timely updates
- A lasting service history around the object
A longer customer relationship
Turn aftercare into a reason to return to the maker.
The invitation, request and progress page stay in the studio's identity, preserving trust while the object is assessed, cared for and returned.
Care by CL Apps